About Emirates British Nursery
Emirates British Nursery (EBN) is a well-established early childhood education provider in Dubai, delivering high-quality learning experiences since 2000. Following the Early Years Foundation Stage (EYFS) framework in line with the British National Curriculum, EBN places strong emphasis on providing a broad, balanced, and nurturing curriculum that supports children’s holistic development.
As part of GMG, a leading global wellbeing company, Emirates British Nursery is recognized as one of the top nurseries in Dubai, committed to excellence in early years education, child safety, and parental engagement.
Job Overview
Emirates British Nursery is seeking a friendly, organized, and professional Receptionist to serve as the first point of contact for parents, visitors, students, and staff. The role plays a vital part in creating a welcoming school environment while supporting daily administrative and communication functions.
Key Responsibilities
Front Desk & Reception Operations
- Greet and welcome parents, visitors, and staff in a polite and professional manner
- Answer incoming phone calls and direct inquiries to the appropriate departments
- Maintain a neat, organized, and welcoming reception area at all times
Visitor & Parent Support
- Provide accurate information and assistance to visitors and parents
- Guide visitors to appropriate locations within the nursery
- Issue visitor badges and maintain accurate visitor log records
Communication & Coordination
- Act as the central communication hub for the nursery
- Receive, record, and relay messages to relevant staff members promptly
- Manage incoming and outgoing mail, documents, and packages
Appointments & Scheduling
- Schedule appointments and meetings for teachers, management, and parents
- Coordinate daily schedules and support staff availability planning
Student Check-In & Check-Out
- Assist with daily student arrival and departure procedures
- Ensure all check-in and check-out documentation is completed accurately
- Follow nursery safeguarding and attendance policies strictly
Administrative Support
- Provide general administrative assistance, including data entry and filing
- Support the coordination of school events, activities, and parent meetings
- Assist various departments with clerical tasks as required
Security & Safety Compliance
- Monitor and control access to the nursery premises
- Ensure all visitors follow established security procedures
- Support the safety and wellbeing of children, staff, and parents
Customer Service Excellence
- Handle inquiries and requests from parents and staff with professionalism and care
- Resolve routine issues or escalate concerns to the appropriate personnel
- Maintain a positive and supportive relationship with parents and guardians
Qualifications & Experience
- High School Diploma (mandatory)
- Previous experience in a receptionist, front desk, or customer service role is preferred
- Experience in a school or nursery environment is an advantage
Skills & Competencies
- Excellent communication and interpersonal skills
- Friendly, calm, and professional demeanor
- Strong organizational and multitasking abilities
- Customer-focused approach with attention to detail
- Basic computer and administrative skills
- Ability to work in a fast-paced educational environment
Work Location
📍 Mirdif, Dubai – United Arab Emirates
Why Join Emirates British Nursery?
Joining Emirates British Nursery means becoming part of a nurturing and professional educational community that values teamwork, child safety, and quality education. As part of GMG, employees benefit from a supportive work culture, structured processes, and opportunities to grow within the education sector.
