Service Crew at Tim Hortons (Apparel Group)

Service Crew at Tim Hortons (Apparel Group)

Apparel Group is currently hiring Service Crew for its Tim Hortons outlets across the UAE, and this could be your opportunity to be part of one of the world’s most recognized café brands.


About the Brand & Company

Tim Hortons is a globally loved coffee chain known for its freshly brewed coffee, baked goods, and quick service experience. From its origins in Canada to its expansion across the Middle East, the brand has built a reputation for consistency, speed, and customer satisfaction.

In the UAE, Apparel Group operates Tim Hortons outlets, ensuring high standards in service, quality, and operations. The company is one of the region’s leading retail and F&B operators, offering employees structured career paths and professional growth opportunities.


Job Location

United Arab Emirates (Multiple Locations)


Salary & Benefits

  • Salary: AED 2,200 – AED 2,800 per month
  • Duty meals provided
  • Visa and medical insurance
  • Paid annual leave
  • Training and development programs
  • Opportunities for internal promotion

What Your Shift Looks Like

Your day won’t be the same every time—and that’s the best part.

You might start by:

  • Taking customer orders with a smile
  • Preparing coffee, sandwiches, or baked items
  • Handling payments quickly and accurately

As the rush builds, you:

  • Work closely with your team
  • Keep your station organized
  • Ensure every order goes out correctly

And even during busy moments, one thing stays constant:
customer experience comes first.


What You’ll Be Responsible For

  • Greeting customers and taking orders
  • Preparing food and beverages according to brand standards
  • Maintaining cleanliness of the outlet
  • Handling cash and card transactions
  • Supporting team members during peak hours
  • Ensuring quick and accurate service
  • Following hygiene and safety procedures

What They’re Looking For

This role is less about perfection—and more about attitude.

You should be:

✔ Friendly and approachable
✔ Comfortable speaking with customers
✔ Able to work in a fast-paced environment
✔ Willing to learn and follow systems
✔ A team player

Previous experience in a café or restaurant is helpful—but not always required.


Real Talk – The Job Challenge

Let’s be honest.

This job can get busy.

There will be:

  • Long queues
  • Rush hours
  • Fast-paced service

But if you enjoy movement, teamwork, and interacting with people, it becomes exciting—not stressful.


Why People Choose This Job

Because it’s more than just entry-level.

Working at Tim Hortons under Apparel Group gives you:

  • Real hospitality experience
  • Confidence in dealing with customers
  • Exposure to international brand standards
  • A stepping stone into the F&B industry

Where You Can Go From Here

Start as Service Crew.

Then grow into:
➡ Shift Leader
➡ Supervisor
➡ Assistant Manager
➡ Store Manager

Many team members begin here—and build long-term careers.


Work Environment

The environment is:

  • Fast-paced
  • Team-oriented
  • Structured
  • Customer-focused

You won’t be working alone—you’ll be part of a team that depends on each other to keep everything running smoothly.


How to Apply

Send your CV and be ready to show your energy and willingness to learn.

Because here,
attitude is just as important as experience.


Final Thought

Every great career starts somewhere.

For many, it starts behind a counter—serving coffee, learning discipline, and building confidence.

This could be your starting point.

Job Category: Food And Beverages
Job Type: Full Time
Job Location: Dubai

Apply for this position

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