Job Description
Company Description
Join an internationally recognized hotel member of the Marriott International network, which brings together globally recognized hotel brands and around 9,000 hotels and properties worldwide. Here, we believe in what you bring to the table. Every gesture, every action, and every smile contributes to a positive and memorable impact for our customers, and together as one family, we embody the vision of responsible hospitality.
Grab the opportunity at the Marriott International network to become a heartist and let your heart and Passion guide you in this world where life beats faster. You are the heart of the hotel. As a cleanliness expert, you will take ownership of hotel cleanliness, ensuring our guests have a clean, comfortable environment.
Key Duties:
- Provide high-standard guest room cleaning services and ensure every guest feels they can relax and enjoy their time at our hotel.
- Whilst cleaning the guest rooms, lobby areas, and other areas, verify that everything is in proper condition and functioning, and report any items that need repair to the supervisor.
- Follow the daily assignments, collect the keys, and prepare the trolley with necessary equipment to ensure efficient task performance without delay.
- Maintain guest and assigned rooms tidy and spotless, rearranging beds, dusting and vacuuming, and cleaning bathrooms.
- Coordinate with valet service to collect guests’ clothes for laundry, dry cleaning, or ironing.
- Get records and update accurate information of all cleaned rooms in the designated system.
- Keep the pantry area, trolleys, and storage room clean and tidy for the best appearance.
- Adhere to health and sanitation protocols and follow housekeeping department policies and procedures to maintain high standards of service.
- Strictly follow the lost-and-found policy for any items left in the guest rooms or the lobby.
Qualifications:
- Commit to maintaining high cleanliness standards and excellent attention to detail.
- Previous luxury hotel experience is desirable but not essential.
- High school diploma or vocational training relevant to this position.
- Pleasant and friendly attitude with people interaction skills.
- Energy and resilience for a fast-paced role to perform manual tasks, which include lifting and standing for long periods.
- Ability to follow instructions with basic English communication skills.
- Punctuality, strong work ethic, organizational skills, and excellent time management skills.
- Strong Passion and genuine interest in the hospitality industry to deliver great service.
- Solid knowledge of health and safety and sanitization methods.
Why work for Aloft Hotel:
Aloft Hotel is a member of the IHG group of hotels. We are far more than a worldwide leader in the hospitality industry. As one of the globally recognized hotels, we support you in growing and learning every single day. We welcome you as you are, and you can find a job and brand that matches your personality, ensuring that work brings purpose to your life during your journey with us. Aloft Hotel is a perfect location that is completely mesmerizing, a daily creek for tourists and modern business travelers with 274 Savvy and 25 suites; it is a convenient location.
At Aloft Hotel, we are dedicated to being an equal opportunity employer, and we actively foster an environment where the unique backgrounds of our associates are valued and celebrated. As aloft, our greatest strength lies in the rich blend of culture, experience, and talent. Don’t quite meet every requirement, but still believe you’d be a great fit for the job ? We will never know unless you click the “Apply” button. Start your journey with us today. Be limitless.