Receptionist – Ohana Developments

Job Description

Ohana Developments who are we:

Ohana Developments we are among the premier luxury real estate developers based in Abu Dhabi. With over 9000 units nationwide, our 35 years of real estate market experience have been successfully executed. Yas Residences, a project by Manchester City, is one of Ohana Developments’ prominent ventures. Projects like Saab Waterfront, Jacob and Co. Beachfront, Ohana by the Sea, or Ohana villas, for example. Ohana Developments is a thriving collection of upscale real estate ventures, chosen locations across Abu Dhabi and the United Arab Emirates. A receptionist position, which has appeared at Ohana Developments, is what we’ve brought. In this capacity, you will oversee the management of business clients’ arrivals, schedule appointments, handle reservations, and deliver top-notch customer service at the entrance of the Ohana reception area.

The Job Role:

You will play a dynamic and efficient in serving all business clients with a professional, warm, and positive attitude.Take appointments, meeting schedules, reservations, and handle all associate operator.

Job Responsibilities:

• Essentially, the receptionist’s primary duty involves being accessible at all times for guests, with a smile as a greeting; a welcoming and positive demeanor is crucial.
• As a receptionist, the goal is to provide a welcoming experience for clients and to build relationships with them to foster loyalty, while adhering to the objectives, performance standards, and quality guidelines set forth.
• Handle client complaints, cancelations, rescheduling, and meeting or client request arrangements with the relevant department for prompt follow-up.
• Offer general administrative assistance such as filing, scanning, printing, creating documents, and handling billing, payment, and invoice processing with the company’s software.
• Has extensive knowledge of Ohana facilities and services and always takes advantage to promote them to all guests.
• Ensure customer satisfaction, respond to requests promptly, address concerns, and manage communications effectively.
• Embrace your look and positioning as a brand representative.
• Regularly update telephone lists and be prepared to arrange transportation for client requests.
• Address initial questions and offer correct details on office protocols.

What you’ll need to be success:

• Effective communication skills, characterized by clear updates sharing, pertinent inquiry asking, and swift follow-through.
• 1 to 2 years of experience as a receptionist or front desk executive.
• Proficient in all MS Office applications, highly skilled in assessing office IT requirements and capable of communicating with the central team.
• A refined, upscale, and impeccably presented appearance, ideal for a high-end real estate client-facing scenario, along with strong interpersonal skills.
• Efficient reception management requires strong planning and organizational skills.
• An exceptional ability to multitask, including the capacity to handle office administrative duties concurrently.
• An approach that is inclusive and respectful, acknowledging and valuing differences among people, perspectives, and work styles.
• Skillful in tackling problems and making decisions.

Skills and charasteristics:

• A courteous, helpful, and attentive manner, friendly.
• A strong sense of responsibility and ownership.
• Flexible, proactive and trustworthy.
• Excellent customer service and skills for building relationships.
• A positive, service-oriented mindset.

Visa requirements:

Please be informed that eligibility to reside and work in Dubai is required; Ohana Developments will cover visa expenses and flights for selected candidates originating from a specific place.

Why Ohana Developments:

Our monthly package begins at 3700 AED but can be negotiated. You will be entitled to two years of free medical insurance along with a two-year resident visa. For the duration of the agreement, we offer round-trip air tickets twice a year. At Ohana Developments, we consider real estate to be the primary focus of business in Dubai. We acknowledge the role of individual passion in our work and the sense of accomplishment. We cultivate this culture by creating a workplace that embraces diversity and inclusivity, valuing the input of every individual.