Barista – Costa Coffee

Job Description

Across the United Arab Emirates, have you ever noticed a café located in shopping malls and other crowded areas that has a human name and has become a famous coffee brand? Friendly staff with a smile, brewing with excellent coffee, and serving delicious food are this brand’s icons. So that is Costa Coffee. This brand name has become one of the major coffee-selling brands across the UAE and globally. In Gulf countries’ culture, coffee is a part of their life, and Costa Coffee has become popular among other coffee brands. Right now, there’s a great opportunity: Costa Coffee is hiring baristas for the Dubai branches. This is a rare chance to hire me in the Gulf we have brought to you. Read it carefully and apply with your relevant documents. This will be a great kick-start for a person who is looking to grow in a barista career.

Costa Coffee Company Overview

In 1971 at london by Mr.Sergio Costa and Bruno Costa, which is italian family brothers has founded this outstanding brand.it was started as a small cafe and a roastery,y but after many years this has grown very quickly across the world. Right now, Costa Coffee is one of the largest coffee establishments that challenges other major coffee brand names. More than 35 countries, including the GCC, provide the service to thousands of customers every single day. Petrol stations, shopping malls, tourist places, train stations,s and business areas are covered by Costa Coffee, and having a cup of fresh-brewed coffee every single day is becoming a habit of theirs at Costa. This brand operates under one of UAE well reputated company emirates leisure retails & It covers all the regions across the UAE. One of the reasons that Costa Coffee has become famous among job seekers is the opportunities to grow within the organization. Costa has offered many international opportunities for their loyal employees and still operates continually. Joining a company like Costa is not a regret.

As a Barista, Responsibilities

• Most people think that calibrating, brewing, and making lattes are the job roles of a barista. But for Costa Coffee, it’s something above and beyond the coffee. The real battle begins before the cafe opens. Attend the workstation on time and inspect the machines and equipment that you need to use all day long. Make sure the machines are calibrated for the beans according to the temperature.
• Clean the pastry and bakery item display shelf before placing any pastry platter. Ensure the display glasses are clean without any stains. Check the expiry dates of the pastry items, such as cakes, loaves, cookies, etc. If something is about to expire soon, bring it from raw to sell to minimize the wastage. This is repeatable every single day.
• Present the bakery and pastry items according to the gluten-free and non-gluten sections. The display of platters is a matter of attracting the customers.
• After these tasks, it’s time to get the customer’s order accurately. Grinding the coffee, changing calibrations, extraction times, steaming milk, espresso shots, ts, and latte art are some of the duties, and additional knowledge about the coffee bean types, types of milk, dairy, and plant-based is a must. Once you get the customer order, verify with them once again and call them by their names for the beverages.
• Keep a calm and friendly manner during peak- to off-peak hours. This has to be consistently maintained to provide great customer service for the customers, and this is one of the signatures that people come back to back to the Costa Coffee.
• Working under pressure during evenings or weekends, such as handling customers in the queue while receiving the delivery orders and preparing them. Ensure every customer gets their drink accurately and within a certain amount of time. Being fast and accurate is vital here.
• Upsell items that are coming just for a coffee customer. Be polite and nice to the people who ask about the recommendations, and you have to take orders accurately and consistently while avoiding mistakes.
• Repeatedly keep the quality of every single cup of coffee that you brew. Costa Coffee always prioritizes quality over quantity. At the end of the day, arrange the coffee station area and keep the floor clean, sanitize utensils and equipment, espresso machines, and grinders, and make the station ready for the next day’s opening.

Require Skillset

• If you have previous experience as a barista, yes, it’srequired, but it’s not the only thing that matters for this position. Costa Coffee will provide the essential training before you begin at the cafe branch, and costa coffee thats the reason stand out among other coffee brands. But what matters most, apart from experience, is the passion and willingness to learn and grow. I imagine a long queue standing in the cafe, customers are rushing, and the delivery machines are ringing for order s athe drive-thruhru gets busier. In that kind of situation, matters that,,,, will you be able to handle that pressure? Can you do multitasking when the pressure is higher?
• Do you follow the hygiene standards and safety rules according to the UAE food and safety methods? As a barista, will you be able to stand long hours continually and work as a team to complete the operation?
• Communication: Costa Coffee is looking for a fluent speaker of English to communicate with customers of every nationality; additionally, speaking Arabic, Russian, Hindi, or French will be an advantage here.
• Having relevant experience in hospitality is required, especially as a barista in a high-volume or fast-paced café, plus being able to work on rotational, split shifts is needed, and a candidate willing to relocate to any location across the UAE regions.