Receiving Clerk – Sofitel The Palm

Job Description

About Sofitel:

Unveil our exclusive Sofitel hotel, positioned on the Palm Jumeirah beachfront, where you will find subtle French influences. The resort includes 360 guest rooms and suites, four ultra-luxury villas, a kids club, a fitness center, and a wide selection of seven bars and restaurants.

At every Sofitel luxury hotel, a daily invitation greets those who aspire to something enduring. As guardians of beauty, culture, and connection, we cherish the nuances that others sometimes overlook. Sofitel we create a tapestry of destinations and timeless landmark addresses, chosen with care, weaving a legacy Attentive, warm, quite confident, and dedicated to crafting immersive experiences, they are.

French hospitality, with Sofitel as a pioneer, began in 1964; zest fuels the Sofitel experience at the globally most desired destination. The Sofitel brand is divided into five segments: Sofitel Legend, Resorts, Residences, Airport, and Urban. Here, hospitality has transcended to an artistic realm, and your contribution is crucial for creating tomorrow’s enduring legacy. Become one of our lovely heartists and let your heart guide into a world where life pulses with passion.

Role & Responsibilities:

The key duties of this role encompass mathematical precision, adherence to coding standards, verification of numerical entries and postings, and accurate documentation entry. Ensure that all files related to invoices, goods received, cash payments, and records are maintained according to the policies and procedures. Make sure to adhere to all company guidelines, maintain uniformity and personal hygiene; the appearance should be neat and professional. Examine the computer financial information and records. Ensure accurate electronic spreadsheet management for financial and accounting data. Proper documentation of all stock issues and movements includes identifying discrepancies and reporting promptly. Conduct the final steps of closing procedures; generate, match, and distribute bills and invoices as required.

Fulfill guests’ service requests promptly, courteously, and professionally while working cooperatively with team members. Use proper etiquette when handling telephone calls and emails. Transport, propel, or carry items weighing less than 10 pounds without aid. Ensure the quality and freshness, prices, and self life of the incoming supplies are according to the purchase orders and update the accounts payable with all supporting documents at the end of the day.

Work Profile:

In this capacity, you will serve as the initial quality gatekeeper for the hotel, meticulously reviewing deliveries, purchasing orders, validating the quantity and condition of goods, ensuring freshness, and guaranteeing proper temperature. You will be tasked with keeping accurate records of receipts, stock turnover, inventory levels, handling cash payments, and collaborating closely with the account team and procurement department to ensure a steady supply and adherence to regulations. Throughout the day, I need to requisition, match POS documentation, add to the system, create an audit trail, arrange for next-day delivery, or contact suppliers ahead. In the evening, confirm the stock count and hand over any remaining deliveries. This constitutes a minor portion of my duties, which demand hands-on work, physical endurance, and mental focus.

What we’re looking from you:

At Sofitel, our core values define what it takes to succeed here and guide the qualities we look for in every team member.

• High school degree or equivalent
• Inventory management, logistics, or hospitality training certificate.
• Two years of experience in store receiving, warehouse operations, hotel receiving, or inventory management is a requirement.
• Familiarity with hotel purchasing or inventory systems, as well as knowledge of the Dubai GCC hospitality sector, is preferred.
• A proactive, friendly, and positive attitude.
• Adding proficiency in English or another language, such as Arabic, enhances communication skills.
• The capability to work alone and handle multiple high-priority tasks.
• Honesty, reliability, organization, and skill in time management.
• Fitness for lifting weights.

What we offers:

At the APLM hotel, part of the Accor group, we firmly believe that our success begins with our people. We would be delighted to offer competitive compensation, travel benefits, medical insurance, and opportunities for meaningful career growth through a partnership with one of the most esteemed hospitality groups, including annual leave. Our staff well-being strategy includes support for physical, mental, and emotional health. With support and thriving morale, our team creates exceptional guest experiences and connections among each other. Our employees benefit from excellent travel arrangements. With discounts that hardly anyone else gets at any Accor hotel. Family is a priority for us, so we give parental leave to eligible staff members. And during times of loss, our crisis concierge provides a single, caring point of contact for both practical assistance and emotional support.At Sofitel Palm Hotel, you’re not just joining a team; you’re merging into a culture that is personalized, considerate, and unmistakably human.